Thanks to everybody who have given us feedback, we've identified the following bugs and are taking action:


User cannot register for account

  • For those who couldn’t login and got the errors that user name already taken or database cannot find email, we’ve fixed the bug so you should be able to register now.
  • For the couple of users who have had network connection timeout errors, our dev team is currently investigating the issue.
  • For users who have just pre-ordered Aumeo, please note that due to Indiegogo’s set up it takes our system 24 hours to add you to our database. You should be able to register with your email 24 hours after your order. Thank you for your patience!

Muddy sound / only sound in one ear after Aumeo effect is applied

Our dev team is currently working on this bug so we can fix it in our next app update, but in the meantime there is a workaround for until our app update:

  1. Tap on the menu button
  2. Choose an audio profile
  3. Tap on apply
  4. Try listening to music with the new profile

App crashing during startup for a number of users

This is a high-priority item for us and our dev team is working at full speed to fix this. If you have the same problem, we’d really appreciate it if you can email us at with your phone’s model and OS version, so our team can pinpoint the problem faster.

Typo in iOS and error message

We've got some sharp-eyed funders! These will be fixed in our next update.

There are also other bugs that are not as widespread or urgent as the ones above, and for those we are dealing with on an individual basis.



We're gathering as much feedback as possible to fix the above bugs, so we can start on other features and improvements. If you have any feedback or suggestions, please email them to We really appreciate it!

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